Job Description

Non-Emergency Medical Transport (NEMT) SpecialistAt Innovative Care Solutions, your work has a meaningful impact. Every day, you'll have the opportunity to support patients and families while helping ensure they receive the care and services they need.Our team is committed to providing compassionate, dependable service so our patients and their families can focus on what matters most—celebrating life.As a Non-Emergency Medical Transport (NEMT) Specialist, you'll provide safe, reliable, and compassionate transportation for Ohio's Hospice patients. You'll play an important role in helping patients get to and from appointments and other necessary services while ensuring their comfort, dignity, and safety throughout the journey.What You Should KnowEmployment: Full-timeSchedule: 9:00 AM–9:00 PMLocation: Newark, OhioMeaningful work directly supporting patients and their familiesOpportunity to be part of a compassionate, mission-driven care teamWhat You'll DoSafely operate and maintain a medical transportation vehicle in accordance with all applicable laws, regulations, and safety standards.Provide professional, respectful, and compassionate transportation services to Ohio's Hospice patients.Assist patients as needed while prioritizing their safety, comfort, and dignity.Complete transportation logs, documentation, and reports accurately and on time.Work collaboratively with other team members and assist with activities across departments as needed to support comprehensive patient care.Participate in Continuous Quality Improvement (CQI) activities that promote and strengthen the quality of Ohio's Hospice services.Support the onboarding and development of new team members by serving as a preceptor when requested.Maintain positive and professional relationships with patients, families, caregivers, and coworkers.Why This Role MattersTransportation is an important part of helping our patients access the care they need. In this role, you're not simply driving—you're providing reassurance, assistance, and compassionate support to patients and families during important moments in their care.Qualifications:High School Diploma or GEDPassenger Assistance Safety and Sensitivity (PASS) training or Area Agency on Aging DRIVE training (provided in orientation)Computer skills sufficient to properly document services and careAbility to drive during daytime, nighttime or inclement weather.Valid Driver's License with Safe Driving RecordState Minimum Automobile Insurance CoverageMust be able to pass a criminal background checkMust be able to pass a 10 panel drug screenBenefits & Perks:Competitive Pay Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off 401k with 5% employer match Tuition Reimbursement Preparation for certification and pay incentive on Hospice certification achievement Scrubs provided at initial onboarding Mileage reimbursement Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growthAs a member of our team, you will have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Innovative Care Solutions!Innovative Care Solutions complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Innovative Care Solutions is proud to be platinum-certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Innovative Care Solutions welcomes those in the LGBT community to join our team.

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